Step 1 — Connect and power on
Use the included cable to connect your Trezor device to a trusted computer. Open a modern browser and go to Trezor.io/start.
Trezor.io/Start | Starting® Up® Your® Device®
Welcome to a clear, practical guide to initializing your Trezor hardware wallet. This page walks you through every step from unboxing to securing your recovery seed, using best practices and plain language.
Why start at Trezor.io/start?
Trezor.io/start is the official beginning point for safely configuring your device. Following an authoritative, step-by-step process reduces risk, prevents common mistakes, and helps you take control of your digital assets with confidence.
This guide mirrors the official flow and adds practical tips, troubleshooting pointers, and security reminders.
Before you begin — checklist
1. Verify the package
Only use a device bought from an authorized retailer or the official store. Inspect tamper seals and packaging for damage.
2. Prepare a secure workspace
Find a quiet area with no cameras or prying eyes. Avoid public Wi-Fi and do not plug your device into unknown computers.
3. Have backup materials
Keep a pen and the recovery card (or a quality metal backup if you prefer) ready. You will write down or engrave your recovery words — do not store them digitally.
Step-by-step setup
Step 2 — Install/update firmware
If prompted, install the official firmware via the official page. Never accept firmware from unknown sources. Confirm the firmware fingerprint shown on the device matches the browser confirmation.
Step 3 — Create a new wallet
Follow the on-screen prompts to create a new wallet. Choose a name and secure PIN when requested. The device will generate a recovery seed — this is the only way to restore your funds if the device is lost or damaged.
Step 4 — Write down your recovery seed
Write each recovery word in order on the recovery card provided. Double-check spelling and word order. Store your seed in at least two separate, secure locations if possible — paper in a safe and a resistant metal backup for catastrophic scenarios.
Step 5 — Final checks & first transaction
Confirm the wallet address displayed by your device and the software match before receiving funds. Send a small test transaction first to validate everything.
Security best practices
Keep your seed offline
Never photograph, screenshot, or type your recovery seed onto an internet-connected device. Physical separation is critical.
Beware of phishing
Always verify the domain: official setup and firmware updates come from Trezor.io/start. Bookmark the page to avoid typosquatting. If an email asks you to enter your recovery words, it is malicious.
PIN and passphrase
Use a strong, unique PIN. Optionally enable a passphrase (a 25th secret word) for an additional layer of protection — but understand that losing the passphrase equals losing access to those funds.
Troubleshooting — common questions
Device not detected
Try another USB port or cable. Use a different trusted computer. Ensure your browser is up to date. Do not use public or suspicious machines for setup.
Lost recovery seed
If you cannot find your recovery seed, treat the wallet as compromised and move funds to a new wallet once you regain access. If you lose the seed permanently and the device is lost or damaged, funds cannot be recovered.
Firmware or software questions
Only install firmware or apps from official channels. Check the official Trezor knowledge base for version notes and installation help.
Frequently asked questions
Can I use Trezor with multiple coins?
Yes — Trezor supports many cryptocurrencies. Use the official Trezor Suite or compatible wallets recommended by Trezor for custodial integrations.
Is the recovery seed enough?
The recovery seed is the master key to your wallet. Preserve it securely — it alone is enough to restore your wallet, so protect it physically and mentally (don’t share it).
What if someone asks for my seed?
No legitimate support person will ever ask you for your seed. If asked, treat it as fraud and stop all communication immediately.